Privacy Policy

1. Information we collect

We may collect information that you provide directly, including:

• Name, email address, telephone number, and contact preferences.
• Application responses, business information, goals, project details, and support requests.
• Registration, attendance, appointment, enrollment, and program participation information.
• Transaction and payment status information. Payment card details are processed by payment providers and are not stored directly by AI Build Lab.
• Messages, form submissions, survey responses, testimonials, and other content you choose to provide.

We may also collect limited technical information automatically, such as IP address, device and browser type, referring pages, pages viewed, timestamps, approximate location, cookie identifiers, and interaction data.

2. How we use information

We use information to:

• Review applications and determine fit for programs or services.
• Provide events, appointments, onboarding, program access, support, and customer service.
• Process transactions, maintain records, and communicate about an existing relationship.
• Send information, reminders, educational content, and promotional communications where permitted.
• Operate, secure, troubleshoot, personalize, and improve our websites, forms, programs, and systems.
• Prevent fraud, enforce our terms, protect rights and safety, and comply with legal obligations.

3. Email and text communications

When you provide an email address or telephone number, we may send transactional or relationship communications about your application, registration, appointment, enrollment, account, or program access.

We send marketing email or promotional text messages based on the permissions you provide and applicable law. Consent to promotional text messages is not a condition of purchase. Message frequency varies, and message and data rates may apply.

You may opt out of marketing email using the unsubscribe link in the message. You may opt out of text messages by replying STOP. For text-message help, reply HELP. We may send one confirmation that your opt-out request was received. Opting out of marketing does not prevent necessary non-marketing communications about an active transaction, account, or program.

4. How we share information

We may share information only as reasonably necessary with:

• Service providers that support forms, customer relationship management, hosting, analytics, payments, scheduling, email, text messaging, community access, and program delivery.
• Professional advisors, contractors, and team members who need the information to perform authorized work.
• Government authorities or other parties when required by law or when reasonably necessary to protect rights, safety, security, or prevent fraud.
• A successor in connection with a merger, financing, reorganization, sale, or transfer of all or part of the service, subject to appropriate confidentiality protections.

We do not sell your personal information or share your telephone number with third parties for their independent marketing. We may disclose information to messaging and service providers solely to deliver communications and operate the services you requested.

5. Cookies and analytics

Our websites and embedded services may use cookies and similar technologies to remember preferences, maintain functionality, understand traffic, measure performance, and improve user experience. Browser settings may allow you to limit cookies, although some features may not work correctly when cookies are disabled.

6. Data retention and security

We retain information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and transaction records, resolving disputes, enforcing agreements, and meeting legal obligations.

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of storage or transmission is completely secure, and we cannot guarantee absolute security.

7. Your choices and privacy rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of personal information; obtain a copy of certain information; or object to or limit particular uses. You may also withdraw a consent you previously provided, subject to legal and operational limitations.

To make a request, contact us using the information below. We may need to verify your identity before completing a request. We will not discriminate against you for exercising a privacy right provided by applicable law.

8. Third-party services and links

Our pages may embed or link to third-party services. Those services operate under their own privacy policies and terms. We encourage you to review those policies before providing information directly to a third party.

9. Children

AI Build Lab is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us so we can review and address the request.

10. United States operations

AI Build Lab operates from the United States. If you access our services from another country, your information may be processed in the United States, where privacy laws may differ from those in your location.

11. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. Material changes may also be communicated through an appropriate channel.